Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Skinner Polygraph LLC, P.O. Box 577, Manitowoc, WI 54220.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Skinner Polygraph Service, accessible from https://skinnerpolygraphservice.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are required to pay a non-refundable $250 deposit in advance to schedule your appointment. If you choose to pay the full amount upfront, and exercise your right of cancellation and notify us with at least 24 hours prior to your scheduled appointment, you may receive a refund for the amount paid, minus the $250 reservation deposit.

The deadline for cancelling an Order is that was paid in full, minus the reservation deposit, is 24 hours from the date on which your appointment is scheduled.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement 24 hours prior to your appointment. You can inform us of your decision by:

By visiting this page on our website: https://skinnerpolygraphservice.com/contact-us/

We will reimburse You no later than 14 days from the day on which your exam was scheduled. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refunds

In order for the Goods to be eligible for a refund, please make sure that:

The Goods were purchased in the last 7 days
The Relevant Questions that were asked, were not the same questions that were agreed upon prior to the Polygraph Examination

We reserve the right to refuse refunds that does not meet the above conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Refunds Policy, please contact us:

By visiting this page on our website: https://skinnerpolygraphservice.com/contact-us/